Careers

Common Goods Retail Associate
We’re looking for a Retail Associate who is passionate about customer service and ready to help customers and donors have the best experience at Common Goods. If you enjoy working in a fast-paced, team-oriented environment, this might be the perfect role for you!​

What We’re Looking For:
• Exceptional customer service skills.
• A love for working with people and building connections.
• Creativity and the ability to think outside the box.
• Honesty, dependability, and a proactive attitude.
• Comfort staying busy and taking initiative.
• Teamwork and collaboration skills.​

Requirements:
• Available during Common Goods business hours: Monday–Saturday, 9 AM–6 PM.
• Able to stand for long periods and lift up to 35 lbs.
• Retail and Point of Sale experience is preferred, but we’re happy to train the right candidate!​

Compensation:
Pay starts at $13.25 per hour, based on experience.

How to Apply:
Fill out our online form or pick up an application at any of our Common Goods locations.

Overnight Warming Shelter Attendant
The Overnight Warming Shelter Attendant plays a critical role in providing a safe, supportive, and welcoming environment for individuals seeking overnight refuge from extreme weather conditions. This position ensures the safety and comfort of guests, monitors shelter activities throughout the night, and upholds shelter policies in a compassionate and respectful manner.

Key Responsibilities:
• Welcome and check in guests following established intake procedures.
• Ensure all guests are informed of shelter rules and available resources.
• Monitor the facility throughout the night to maintain a calm, secure, and respectful environment.
• Address any behavioral issues or conflicts using de-escalation techniques and refer to supervisor as needed.
• Complete regular walkthroughs of the facility to ensure guest safety and cleanliness.
• Distribute snacks, hygiene supplies, blankets, and other materials as needed.
• Maintain accurate records of guests, incidents, and any shift notes.
• Clean and sanitize sleeping areas, bathrooms, and common areas before and after each shift.
• Respond appropriately to emergencies, including medical, mental health, or safety issues, and contact emergency services if necessary.
• Collaborate with other staff and  volunteers, to ensure effective shelter operations.
• Uphold a trauma-informed, nonjudgmental approach to all guest interactions.

Qualifications
• High school diploma or equivalent (some college or social services experience preferred).
• Experience working with vulnerable populations, including individuals experiencing homelessness, mental health challenges, or substance use disorders.
• Ability to stay awake and alert for the entire overnight shift.
• Strong interpersonal and communication skills.
• Ability to remain calm under pressure and handle crisis situations with professionalism.
• CPR/First Aid certification, will provide training.
• Background check clearance required.
• Basic computer skills

Compensation: Hourly rate: $17.00

How to Apply:
Fill out our online form and upload your resume or pick up an application at the Bridges of Hope office.